This manual is written for users who have a Client Service (such as QuickBooks, Sharepoint, Microsoft SQL Server or some other data or service program) running on a Microsoft Windows Machine (the Windows Client supports Windows 7, Windows 8, Windows 10, Windows Server 2012, and Windows Server 2016), and where the Service Platform exists on a private cloud, or is otherwise not publically available. Regardless, the user has some need for the Cloud Elements Platform to reach this service, either for their own sake, or because one of their partners or vendors wants Cloud Elements' functionality on their behalf.
This manual describes installation and management of the Cloud Elements Ground2Cloud Client application (sometimes called “Cloud Elements Connect”), which makes the above possible.
Installation of the Ground2Cloud Client does not require technical expertise. All you need is administrator access to the Windows machine, access to the internet via that machine, and about 10-15 minutes. However, if you or your company does employ an IT department to administer your Microsoft Windows systems, we recommend that they receive and follow these instructions.