Best Practices

Best Practices
Learn how our experts use Cloud Elements

Articles

Troubleshooting Issues in Cloud Elements
Do you have an error and are feeling lost in the vast world of APIs and Cloud Elements? Hopefully this article will provide some much needed context and direction. Whenever you are troubleshooting you want to minimize the variables to isolate the ...
How To Use Trace Logging
Turning on trace logging enables you to view more details about your API calls than what is normally saved. These details include the exact request and response details that are sent and received from the vendor. Trace logs are only viewable for API...
Monitor the Health of an Element
The recommended way to monitor the health of an element is to create a formula. Here is a JSON example of a health check formula. You can import this into your account and play around. It is designed to run every 15 minutes and make an API call ag...
Custom Objects and Dynamic APIs
Some endpoints allow you to create custom objects, and then let you interact with those custom object via the APIs. Salesforce and Eloqua are a few examples. These APIs are unique in that you only need the name of the object to be able to interact w...