Best Practices

Learn how our experts use Cloud Elements.

Articles

Promoting Custom Element Changes to Production
If you've built custom and wish to make changes to them, it is highly recommended that you do so in your staging account and then, after confirming that the changes are functioning, migrate the changes to your production account. This process c...
Best Practices - How Do You Get the Most Recent Version of Swagger?
When using our Swagger documentation APIs, we recommend using the parameter version=-1 to ensure you are getting the most up-to-date version. For example: curl -X GET " /elements/{elementId}/docs?version=-1 " -H "accept: applicat...
Clearing UI Local Storage
If you experience an issue in the UI that appears to be a problem with your browser cache and not with the platform or UI itself, please clear your local storage by following these steps: In Google Chrome: Access https://my.cloudelements.io in ...
Troubleshooting Issues in Cloud Elements
Do you have an error and are feeling lost in the vast world of APIs and ? Hopefully this article will provide some much needed context and direction. Whenever you are troubleshooting, you want to minimize the variables to isolate the issue. Think ...
How To Use Trace Logging
Turning on trace logging enables you to view more details about your API calls than what is normally saved. These details include the exact request and response details that are sent and received from the vendor. Trace logs are only viewable for API...
Monitor the Health of an Element
The recommended way to monitor the health of is to create a . Here is a JSON example of a health check . You can import this into your account and play around. It is designed to run every 15 minutes and make an API call against an instance and se...
Custom Objects and Dynamic APIs
Some endpoints allow you to create custom objects, and then let you interact with those custom object via the APIs. Salesforce and Eloqua are a few examples. These APIs are unique in that you only need the name of the object to be able to interact w...