Best Practices

Learn how our experts use Cloud Elements.

Articles

Getting the Most Recent Version of Swagger
When using our Swagger documentation APIs, we recommend using the parameter version=-1 to ensure you are getting the most up-to-date version. For example: curl -X GET "https://staging.cloud-elements.com/elements/api-v2 /elements/{elementId...
How the Instance Configuration of "filter.response.nulls" Works
The parameter filter.response.nulls  is part of the instance configuration for all the catalog element. When this  set to  true  , it allows the removal of the empty maps and arrays from the response body, thus improving...
Clearing UI Local Storage
If you experience an issue in the UI that appears to be a problem with your browser cache and not with the platform or UI itself, please clear your local storage by following these steps: In Google Chrome: Access https://my.cloudelements.io in yo...
Troubleshooting Issues in Cloud Elements
Do you have an error and are feeling lost in the vast world of APIs and Cloud Elements? Hopefully this article will provide some much needed context and direction. Whenever you are troubleshooting, you want to minimize the variables to isolate the ...
Monitor the Health of Elements
The recommended way to monitor the health of an element is to create a formula. Here is a JSON example of a health check formula. You can import this into your account and play around. It is designed to run every 15 minutes and make an API call ag...
Custom Objects and Dynamic APIs
Some endpoints allow you to create custom objects, and then let you interact with those custom object via the APIs. Salesforce and Eloqua are a few examples. These APIs are unique in that you only need the name of the object to be able to interact w...
Whitelisting Cloud Elements IP Addresses
Whitelisting by IP is not recommended. The Cloud Elements platform is a public cloud hosted by AWS, and shared IPs may change without notice; accordingly, the recipient would be whitelisting all traffic from Cloud Elements.  If whitelisting by...