Clearing UI Local Storage

If you experience an issue in the UI that appears to be a problem with your browser cache and not with the platform or UI itself, please clear your local storage by following these steps:

In Google Chrome:

  1. Access https://my.cloudelements.io in your browser.
  2. Open your dev tools.
  3. Under the 'Application' tab, click on local storage.
  4. Click on https://my.cloudelements.io
  5. Click on skeletor-production
  6. Press the delete key.
  7. Refresh the page.
  8. Log in again and re-test.

In FireFox:

  1. Access https://my.cloudelements.io in your browser.
  2. Open the FireFox Web Developer -> Inspector.
  3. Under the 'Storage' tab, click on Local Storage.
  4. Click on https://my.cloudelements.io
  5. Select the row with key 'skeletor-production'
  6. Right-click (or control-click if on a Mac) this row and choose `Delete "skeletor-production"`.
  7. Refresh the page.
  8. Login again and re-test.

Note: The same steps can be performed in the Staging environment by deleting the local storage for "skeletor-staging" while logged into the Staging UI.