ServiceNow OAuth API Provider Setup

To authenticate a ServiceNow OAuth Beta element instance you must register an app with ServiceNow OAuth Beta. When you authenticate, use the Client ID, Client Secret, and Redirect URL as the OAuth API Key, OAuth API Secret, and Callback URL.

See the latest setup instructions in the ServiceNow OAuth Beta documentation.

Locate Credentials for Authentication

If you already created an application, see below to locate the Client ID, Client Secret, and Redirect URL. If you have not created an app, see Create an Application.

To find your OAuth 2.0 credentials:

  1. Log in to your system administrator account at your ServiceNow URL, such as https://subdomain.service-now.com/.
  2. In Filter Navigation, type OAuth, and then click Application Registry. Application Registry
  3. Click the application that you want to connect.
  4. Record the Client ID as the OAuth API Key needed to authenticate an element instance.
  5. Show the Client Secret and record it as the OAuth API Secret needed to authenticate an element instance.
  6. Record the URL or URLs in the Redirect URL as the Callback URL needed to authenticate an element instance. Key secret and URL

Create an Application

If you have not created an application, you need one to authenticate with ServiceNow OAuth Beta.

  1. Log in to your system administrator account at your ServiceNow URL, such as https://subdomain.service-now.com/.
  2. In Filter Navigation, type OAuth, and then click Application Registry. Application Registry
  3. Click New, and then click Create an OAuth API endpoint for external clients.
  4. Complete the form, and then click Submit.
  5. Click the application that you want to connect.
  6. Record the Client ID as the OAuth API Key needed to authenticate an element instance.
  7. Show the Client Secret and record it as the OAuth API Secret needed to authenticate an element instance.
  8. Record the URL or URLs in the Redirect URL as the Callback URL needed to authenticate an element instance. Key secret and URL