NetSuite ERP Events

Cloud Elements supports events via polling or webhooks depending on the API provider. For more information about our Events framework, see Events Overview.

Supported Events and Resources

Cloud Elements supports polling events for NetSuite ERP. After receiving an event, Cloud Elements standardizes the payload and sends an event to the configured callback URL of your authenticated element instance.

You can set up polling for the events resource. You can also copy the events configuration to poll other resources. See Configure Polling Through API for more information.

Configure Polling Through the UI

To configure polling through the UI, follow the same steps to authenticate an element instance, and then turn on events. Select the resources to poll, and then click Create Instance. For more information, see Authenticate an Element Instance with Events (UI) or the element-specific authentication topic.

Configure Polling Through API

To authenticate an element instance with polling, sign in to Cloud Elements, and then create a new element instance as described in the Authentication section. When using the API, there are additional parameters used to enable and configure polling events on the new instance.

Example JSON with Polling

This example JSON shows the parameters that can be sent to the /instances API to enable and configure polling. The example shows configuration of polling for Customers objects, but you can set whichever types of objects that you wish.

{
  "element":{
    "key": "netsuiteerpv2"
  },
  "configuration": {
    "netsuite.sandbox": false,
    "netsuite.accountId": "my_account_id",
    "netsuite.single.session": true,
    "netsuite.single.session.key": "my_unique_key",
    "authentication.type": "Basic",
    "user.username": "my@somewhere.com",
    "user.password": "my_secret_password",
    "netsuite.appId": "my_app_id",
    "event.notification.enabled": true,
    "event.notification.callback.url": "http://mycoolapp.com",
    "event.poller.refresh_interval": "15",
    "event.poller.configuration": {
      "customers": {
        "url": "/hubs/finance/customers?where=lastModifiedDate>'${gmtDate:yyyy-MM-dd'T'HH:mm:ssXXX}'",
        "idField": "internalId",
        "filterByUpdatedDate": true,
        "datesConfiguration": {
          "updatedDateField": "lastModifiedDate",
          "updatedDateFormat": "milliseconds",
          "createdDateField": "dateCreated",
          "createdDateFormat": "milliseconds"
        }
      }
    }
  },
  "tags": [
    "Testing"
  ],
  "name": "NetSuite Polling"
}

Parameters