Facebook Workplace Teams API Provider Setup

To set up a Facebook Workplace endpoint, you need a developer account and create or already have an app. Access to these APIs is controlled by these apps, with specific permissions and protected by access tokens.

Note: Only System Administrators of a Workplace community can create apps and generate access tokens in that community. Facebook provides the most up-to-date and detailed instructions at https://developers.facebook.com/docs/workplace

To create an app for Workplace, follow the steps below:

  1. In the Admin Panel, open the Integrations tab.
  2. Click Create App.
  3. Choose a name for your app and add an appropriate description.
  4. Add a profile picture for the app. This will be used any time the app is visually represented, for instance if it makes a post to group.
  5. Choose the required permissions for the app, based on the integration functionality you require.
  6. Copy and safely store the access token that's shown to you.

Once you create an app, you'll be able to see your App Key and App Secret. Use the Access token, App key and App Secret to provision a Facebook Workplace instance.