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- Resources and Terminology
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- GET /accounts/.../definitions
- Retrieve Account-Level Fields from a Specific Account Resource
- Create One or More New Account Resources
- Create a New Account Resource
- PUT /accounts/.../{objectName}/definitions
- Delete all Account-Level Fields in Account Resources
- DELETE /accounts/objects/{objectName}/definitions
- PATCH /accounts/objects/{{objectName}}
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- List API Request Logs
- List Authentication API Request Logs
- List Virtual Data Resources API Request Logs
- GET /audit-logs/common-resources/{commonResourceName}
- List Element Instance API Request Logs
- Retrieve the Logs of a Specific Element Instance
- List Element API Request Logs
- Retrieve the Logs of a Specific Element
- List Formula Instance API Request Logs
- List Formula API Request Logs
- Retrieve the Formula Template Logs of a Specific Trigger, Step, or Configuration
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- List Organization Level Virtual Data Resources
- Retrieve a Specific Organization Resource
- Create a New Organization Resource
- Create a New Organization Resource Called objectName
- Replace Fields in a Specific Organization Resource
- Delete all Resources in an Organization
- Delete a Specific Organization Resource
- Change the Name of an Organization Resource
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- List Organization-Level Transformations by Element
- Retrieve Transformations for a Specific Organization Resource
- Create a Default Organization-Level Transformation
- Replace a Default Organization-Level Transformation
- Delete All Organization Transformations for a Specific Element
- Delete Organization Transformations for a VDR
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- User Profile
- Authentication
- Authorization Headers, Organization Secret, and User Secret
- Base URL
- Error Codes
- Pagination
- Usage Limits
- Upcoming Usage Limits
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- How to Escape an Apostrophe
- What is the Maximum Time Frame You Can Pull Data with the Metric APIs
- Why Am I Not Getting Fields that Have an Empty Array in my Response Body
- Is there a Length Limit on User Email Addresses?
- Timeouts Imposed on Requests
- Size Limits for User and Organization Tokens
- Does Cloud Elements Support Any SSO Identity Providers?
- Getting Started - How to Use Swagger Versions
- Getting Started - Supported TLS version
- What data does Cloud Elements store?
- How do I reset my password?
- How Does Cursor Pagination Work?
- Do I need to refresh the Cloud Elements Tokens?
- What is an element token and how do I find it?
- What is an element instance?
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- Introduction to Elements
- View Element API Docs
- Authenticate Connections with API Providers
- Import and Export Elements
- Element Sharing
- Authenticate an Element Instance (UI)
- Authenticate an Element Instance with Events (UI)
- Authenticate an Element Instance (API)
- Authenticate an Element Instance with Events (API)
- Authenticated Element Instances
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- Elements - How to Find the Native Object a Given Endpoint is Calling
- File Compression for Streaming Data Download
- How to Get a List of Fields for a Given Object
- Elements - How to Get the Event URL When using an On-Provision Webhook
- Timeframe for Exchanging An OAuth2 Code
- How to Retrieve the Authentication Type Used for an Existing Instance
- Is Element Authentication Revoked or Expired when a User Changes their Password on the Provider?
- Retrieve the Configuration of a Deleted Instance
- Updating an Element Instance Configuration via API
- How to List Notification Subscriptions
- Can I Provision an Instance with an Existing Refresh Token?
- How Often Models Change for a Given Resource
- How to revoke an OAuth Token, Reauthenticate an Element Instance
- What ID Can Be Used To Get The Root Folder of Documents Hub Elements?
- Disabling and Enabling Element Instances
- How can I use JSON with a service that only sends/accepts XML?
- How to Export an Element Instance
- Netsuite CRM: Authenticating an instance
- How to get your bulk call back in gzip format
- Dropbox - Creating New File Links
- Adobe Sign: Troubleshooting Provisioning Through the UI
- How to Reset Phone Number For 2FA Via API
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- Introducing Virtual Data Resources v2 Engine
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- Introduction to Virtual Data Resources
- Creating and Managing Virtual Data Resources
- Mapping and Transforming Fields
- Transforming VDRs Fields with the API
- Migrating Resources and Transformations Between Environments
- Elements Request using JS Script & HTTP request
- Using Virtual Data Resource Templates
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- How Does the PUT and GET Calls Work for "/instances/{id}/objects/{objectName}/definitions"?
- VDRs - Prerequisites to Map Custom Resources
- How Does the API Call "/instances/{id}/objects/definitions" Work?
- VDRs - Mapping an Array of Strings
- Transforming POST Virtual Data Resource Responses Using Javascript
- Does Deleting an Element Instance Also Delete the Associated Virtual Data Resource?
- Mapping Arrays to Specific VDR Fields
- Custom Javascript Field Mapping and Bulk Jobs
- VDRs - How to Filter without Writing JavaScript
- Virtual Data Resources - How to Convert a Date into the Desired Format
- VDRs - How to Retrieve a List of All Available Fields in the Custom Javascript
- VDRs - How to Force the Request to Fail
- VDRs - Async Code Doesn't Finish Before Done is Called
- VDRs - How to Escape the Values of an Array of Objects Containing Special Characters
- Custom JavaScript Transformations on Virtual Data Resources
- How Can I Retrieve all the Field Levels of my Transformation?
- How do I Create a Transformation with an Array?
- Exporting and Importing Transformations and Objects between Environments
- How to Properly Export your Transformation using Cloud Elements 2.0
- JS Transformations: How Do I Use the transformedObject Variable?
- How can Sub-resources be Transformed?
- What API can be used to update an existing transformation?
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- Introduction to Formulas
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- Formula Builder - Can a formula be restored to a previous version?
- Formulas - Consuming Data from Incoming Events
- Javascript in Formulas
- Formula Builder - How to Access the Value for the Current Iteration in a Loop Step
- Sub-Formula Example that Checks if Executions are Still Running on Another Formula
- Cause of "Unable to verify the first certificate" error in an HTTP Request Step in Formulas
- What Format is Used for Cron Configuration in Formulas?
- Retrying with amqpRequest Step
- Automatic Cleanup of Temporary Formula Instances
- Searching Formula Executions
- Replaying Formula Executions Via API
- How to Reduce Formula Execution Retry Error Notification Noise
- How To Manually Trigger An Events-Based Formula
- How to Build a JSON Using Strings Containing Escape Characters
- How to Use Bulk Within a Formula
- How can I pass data between formula steps?
- Can you send notifications to a webhook in a formula step?
- Formulas - Executing Formula Steps Asynchronously
- Formulas: Why Does the Search Executions by Object ID Functionality Result in Several Executions in the Results?
- Formulas: How the GET /executions Call Paginates through Results
- Formulas - How to Aggregate Loop Step Results
- Formula Data Context Example
- Formula Instance Deactivation Criteria
- Formula Traffic Distribution
- Formula Builder: Debugging Sub-Formulas From a Parent Formula
- Formula Builder: Separating Email Addresses in Notification Settings
- Formula Builder - How to set up a Variable as the Cron Trigger
- Formula Builder - Isolating Trigger Events
- Formula Builder - Formulas and Multiple Triggers
- Formula Builder - Ensuring Functionality with Step Name Changes
- Formula Builder - Stream Step Overriding File Name or Content Type
- Formula Builder - How to Break an Execution After a Given Step
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- Element Builder Overview
- Building an Element with Element Builder
- Element Builder: Information Tab
- Element Builder: Setup Properties
- Element Builder: Setup Authentication
- Element Builder: Setup Configuration and Parameters
- Element Builder: Setup Hooks
- Element Builder: Setup Events
- Element Builder: Resources
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- Element Builder - Virtual Data Resource Transformations on Elements
- Element Builder - Setting Parameters on Every Call with a Few Exceptions
- Element Builder - How to Preserve Data from the Vendor Response with a Set Root Key
- Element Builder - GET {objectName}/metadata
- Element Builder: Handling Non-Standard Cursor Pagination
- Element Builder - How to Add Custom Fields to Response Header
- Element Builder - Debugging Vendor Requests and Responses
- Element Builder - How to Receive a JSON Object for the Provider Error Message
- Element Builder - Referencing User Configurations in Resources
- Elements Builder - Updating Poller Configurations
- Element Builder - Elements TLS v1.2/Two-Way SSL
- Configuring a Custom Resource to Upload Files
- Element Builder - Handling Webhooks Where the Provider Does Not Send a Payload
- Element Builder - DNS Routing for my Custom Element?
- Element Builder - Resource Types ON PROVISION, PROVISION AUTH VALIDATION, and ON REFRESH
- Adding Models to Extended Resources (Support for VDRs)
- Webhook Signature Verification with Element Builder
- Element Builder - Creating a Generic 'Forwarding' API
- Element Builder - Requirements for Adding Webhook Support
- Element Builder - How to Revert Changes to an Extended Element
- Element Builder - Building a "Hello World" Element
- Element Builder - How to Verify Basic Authorization Credentials Prior to Authenticating an Instance
- Element Builder - Additional Information Tab Explanation
- Element Builder - Request Root Key and Response Root Key
- Element Builder - Custom Auth with Token Refresh
- Element Builder - How to reference user configuration parameters
- Element Builder - Using Custom SSL Certificates
- Element Builder - How To Export and Import Extended Element Resources
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- Ground2Cloud Overview
- Who This Ground2Cloud Manual is For
- Installing Ground2Cloud for Quickbooks Enterprise
- The Ground2Cloud GUI
- G2C FAQs
- Troubleshooting Ground2Cloud
- Cloud Elements On-Prem Config File
- Going Live with Ground2Cloud: Migrating G2C to Use Production Servers
- Cloud Elements On-Prem CLI
- G2C - Restarting The G2C Service
- Can I Use Ground2Cloud for Custom Elements?
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- Getting the Most Recent Version of Swagger
- Promoting Custom Element Changes to Production
- Deployment Best Practices
- Clearing UI Local Storage
- How the Instance Configuration of "filter.response.nulls" Works
- Troubleshooting Issues in Cloud Elements
- Monitor the Health of Elements
- Custom Objects and Dynamic APIs
- Whitelisting Cloud Elements IP Addresses
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- How to Enforce a Timezone in a Poller URL
- Events - Why a Poller Would Make Multiple GET Calls for One Resource
- Events - Polled Event Hash Verification
- Maximum Page Size for Event Payloads
- Event Retry and Queueing
- Asynchronous API Requests
- What Should You Check if Your Poller Returns No Events
- Reset Last Poll Date
- Why Would a Polling Job Fail to Return Events?
- How to add filtering to Event Polling configurations
- Configure Polling Interval at Resource Level
- SAML-Based SSO from Identity Provider to Cloud Elements
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- Production Release Notes - Version vhotfix-SRE-673
- Production Release Notes - Version v2.208.1537
- Production Release Notes - Version vhotfix-CU-1084
- Production Release Notes - Version vhotfix-SDR-3374_branch
- Production Release Notes - Version vhotfix-EL-7869
- Production Release Notes - Version v2.208.1477
- Production Release Notes - Version v2.208.1455
- Production Release Notes - Version v2.208.1443
- Production Release Notes - Version vhotfix-EL-7657
- Production Release Notes - Version v2.208.1410
- Production Release Notes - Version v2.208.1395
- Production Release Notes - Version v2.208.1385
- Production Release Notes - Version vhotfix-EL-7239
- Production Release Notes - Version vhotfix-SDR-3036
- Production Release Notes - Version vhotfix-SDR-2944
- Production Release Notes - Version v2.208.1332
- Production Release Notes - Version v2.208.1289
- Production Release Notes - Version v2.208.1277
- Production Release Notes - Version v2.208.1264
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- Production Release Notes - Version vhotfix-EL-6234
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- Production Release Notes - Version v2.208.1199
- Production Release Notes - Version v2.208.1179
- Production Release Notes - Version v2.208.1166
- Production Release Notes - Version vhotfix-EL-5823
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- Staging Release Notes - Version v2.208.1575
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- Staging Release Notes - Version vhotfix-SDR-3177-staging
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Autotask Helpdesk
Autotask Helpdesk
Autotask Helpdesk is available in the Helpdesk hub.
| Element Information | Details |
|---|---|
| Provider API Documentation | Autotask Helpdesk API documentation |
| Authentication | Basic: user name, password, and Server URL |
| Events | Polling |
| Bulk | Supported |
| Virtual Data Resources and Transformations | Supported |
Questions? Email us at info@cloud-elements.com or call +1.866.830.3456
© Copyright 2018 Cloud Elements Inc. All rights reserved. Various trademarks help by their respective owners. | Cloud Elements - For Public Use | 3858 Walnut St. #235 Denver, CO 80205 United States