To authenticate a Jira On Prem element instance, you must provide the Username and Password that you use to log in to Jira. You must also enter the Server URL, the base URL you use to access Jira.
You can create a connection to Jira On Prem in one of two ways:
- Directly via an IP Address and Port Number, e.g.
- Use Ground2Cloud service to connect your Database
Option 1: Connecting Directly via IP Address and Port Number
This method would require a port be exposed so a connection can be made with Cloud Elements. When creating an instance, the user would input the IP Address and Port Number exposed publicly.
Option 2: Connecting via Ground2Cloud
The Ground2Cloud integration consists of two parts: Client and Server. The Ground2Cloud Client creates a tunnel to a public Ground2Cloud Server, and enables requests from the Cloud Elements Production Cloud to transparently pass through that tunnel to reach the Client Service.
The Ground2Cloud Client installation program is a self-unpacking executable. Once it finishes running, the Ground2Cloud Client is installed as a Windows Service which constantly runs to keep this tunnel open. You generally don’t have to worry about this; once installed, the service automatically restarts in case of failure, or when your Windows machine is rebooted.
The installer also installs a GUI (Graphical User Interface) program, which can be used to monitor and manage the Ground2Cloud Client. When launched, it opens a window with simple dialogs that let you browse logs files, change configuration, and perform other management operations. Details on how to use the GUI is described in the Ground2Cloud topics.
If you are interested in using our Ground2Cloud Service, contact us for details.